As a result of the upheaval in the mortgage industry, there has been an influx of mortgage companies and mortgage loan advisors from the traditional mortgage business enter the reverse mortgage business. Most of these have had little or no experience with reverse mortgages or working with seniors. As a result, we feel that it is now even more important that you work with experienced professional reverse mortgage companies and loan advisors. Be certain that the originating lender is approved by FHA/HUD and is a member of the National Reverse Mortgage Lenders Association. Be certain that the individual loan officer has extensive reverse mortgage experience. Make sure that you are dealing with someone you can TRUST.

TRAITS of a qualified Reverse Mortgage Loan Specialist

• Encourage all senior borrower’s advisors, both personal and professional, to review the needs and options available to the senior.
• Inform all senior borrower’s to contact a HUD approved specially trained independent counselor who will provide the senior borrower with an objective review of the product.
• Have a reputation for integrity and adhere to the highest ethical standards in dealing with seniors and their advisors.
• Provide you with objective, complete and honest information
• Respects your knowledge and preferences and helps you reach our own decisions.
• Want to build a relationship of trust and credibility with you.
• Helps you make an intelligent decision to determine if this Federal program is the right choice for you.
• Wants the opportunity to place your mind at ease so you will feel secure and comfortable in working with the Reverse Mortgage Specialist.
• Dedicated to educating seniors, not selling seniors
• Be knowledgeable, experienced and respectful
• Inform you how their process works
• Be honest, caring and ethical.
• Explain the financial implications of obtaining a Reverse Mortgage
• Provide other options that may exist including housing, social service, health and financial programs.
• Help provide you with accurate information on the Reverse Mortgage program.
• Provide the senior borrowers with a customer satisfaction survey after closing to obtain an opinion and comments on the loan process.
  

  You don’t want to feel pressured by a Reverse Mortgage Specialist, and you don’t want a Reverse Mortgage Specialist who is clearly more concerned about selling you a loan then meeting your needs.

  The right Reverse Mortgage Specialist assures that senior borrowers and their advisors are provided with objective, complete and honest information to assist them in selecting the right reverse mortgage.